Terms of Service
Service agreements and terms for our early-stage AI search monitoring platform
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Terms of Service
These Terms of Service outline our service commitments, your rights as a user, and our mutual responsibilities as we develop aisearchrefs together.
Last updated: January 2025
Early Stage MVP Service
aisearchrefs is currently an early-stage Minimum Viable Product (MVP). This means:
- • We are actively developing and improving our services based on user feedback
- • Service features and capabilities will evolve as we grow
- • We prioritize user data protection and service reliability above all else
- • Your participation helps us build a better platform for everyone
1. Our Services
aisearchrefs provides AI search monitoring and brand visibility tracking services. We help businesses understand their presence across AI-powered search platforms.
What We Provide
- • AI search visibility monitoring
- • Brand mention tracking across AI platforms
- • Competitor analysis and benchmarking
- • Performance analytics and reporting
- • Data export and integration capabilities
Service Commitment
- • Dedicated encryption for all user data
- • Regular service updates and improvements
- • Responsive customer support
- • Transparent communication about changes
- • Commitment to user privacy and security
2. Data Protection & Security
Despite being an early-stage platform, we take data protection extremely seriously and have implemented enterprise-level security measures:
Our Security Infrastructure
- • End-to-end encryption for all data transmission
- • Dedicated encryption services for data storage
- • Regular security audits and vulnerability assessments
- • Multi-factor authentication and access controls
- • Compliance with international privacy regulations
- • Secure backup and disaster recovery procedures
- • Limited access policies for internal team members
- • Continuous monitoring for security threats
3. User Responsibilities
As we build this platform together, we ask users to take responsibility for their account security and appropriate usage:
Account Security
Users are responsible for maintaining the security of their accounts and should:
- • Use strong, unique passwords and enable available security features
- • Immediately report any suspected unauthorized access
- • Keep account information accurate and up-to-date
- • Not share account credentials with unauthorized parties
Appropriate Usage
Users agree to use our services responsibly and should:
- • Use the service for legitimate business purposes only
- • Respect usage limits and platform guidelines
- • Provide constructive feedback to help us improve
- • Not attempt to reverse engineer or exploit our platform
4. Service Availability & Performance
We are committed to providing reliable service while acknowledging the realities of operating an early-stage platform:
Our Commitments
- • Strive for maximum uptime and reliability
- • Provide advance notice of planned maintenance
- • Respond quickly to service issues
- • Continuously improve platform performance
Service Realities
- • Occasional downtime for updates and improvements
- • Performance variations as we optimize systems
- • Feature changes based on user feedback
- • Dependency on third-party AI search platforms
5. Limitation of Liability
While we are committed to providing excellent service and protecting your data, users acknowledge these important limitations:
Service Limitations
- • aisearchrefs provides monitoring and analytics services only - we are not responsible for business decisions made based on our data
- • We cannot guarantee the accuracy of third-party AI search engine results or their availability
- • Users are responsible for maintaining their own data backups and business continuity plans
- • Our total liability is limited to the amount paid for services in the preceding 12 months
- • We are not liable for indirect, consequential, or punitive damages arising from service use
- • Service interruptions, while minimized, may occur during our development and improvement process
These limitations allow us to provide affordable, innovative services while continuing to develop and improve our platform for all users.
6. Payment Terms
Our payment terms are designed to be fair and transparent for our early-stage service:
Billing & Payments
- • Monthly or annual billing cycles available
- • Payments processed securely through trusted payment providers
- • Automatic renewal unless cancelled by user
- • Pro-rated billing for plan upgrades
- • 2-week money-back guarantee for new subscribers
Cancellation & Refunds
- • Cancel anytime through account settings or by contacting support
- • No cancellation fees or penalties
- • Refunds processed within 5-7 business days
- • Access continues until end of current billing period
- • Data export available before account closure
7. Intellectual Property
We respect intellectual property rights and expect our users to do the same:
Our Rights
- • aisearchrefs platform and technology are our intellectual property
- • Users may not copy, reverse engineer, or redistribute our services
- • Our brand, logos, and content are protected by trademark and copyright
Your Rights
- • You retain ownership of all data you provide to our service
- • You grant us necessary rights to process your data for service delivery
- • You can export your data at any time
8. Changes to Service & Terms
As an evolving platform, we may need to make changes to our service and terms:
Our Commitment to Transparency
- • We will provide reasonable notice of significant service changes
- • Terms of Service updates will be communicated to all users
- • Major changes will include explanation of benefits to users
- • Users who disagree with changes may cancel their service
- • We welcome feedback on proposed changes
9. Termination
Either party may terminate this service agreement at any time:
User Termination
- • Cancel anytime through account settings
- • Contact support for assistance with cancellation
- • Export data before account closure
- • No penalties for early termination
Service Termination
- • We may terminate accounts that violate terms
- • Advance notice provided when possible
- • Data export opportunity before closure
- • Refunds processed for unused service periods
Questions About Our Service Terms?
We believe in transparent communication about our service commitments. If you have questions about these terms or need clarification about our services, please contact us.